BFG Tech Sending Out RMA Denial Letters: Winding Down Business

Gwarsbane · 08-17-2010, 06:14 AM

http://www.hardwarecanucks.com/news/video/...nding-business/

Quote:

BFG Tech Sending Out RMA Denial Letters: Winding Down Business
Posted by SKYMTL— August 15th, 2010, 5:54 PM

BFG has officially begun sending out RMA denial letters to their warranty holders. Claim to be “running down business”.

It looks like BFG has finally received the final nail within its coffin and is officially “….winding down and liquidating its business” in their own words. Some of their customers who have recently sent in BFG video cards for RMA have begun receiving the following letter from BFG:

BFG Technologies Inc. is in the process of winding down and liquidating its business. Unfortunately, our major supplier would not support our business. As a result, we are returning your graphics card without being able to repair it. We apologize for the inconvenience.

It seems short and to the point but this will surely yank the short-hairs of people expecting a “lifetime warranty”. It goes to show you though that nothing ever lasts forever.

Ever since their original statement that they were moving out the the GPU business, customers have been experiencing extensive delays when RMAing cards to BFG but in many cases RMA requests were still being honored. Now it looks like cards are being actively RETURNED to customers UNREPAIRED as BFG just doesn’t have access to replacements or the components necessary to repair the cards.

We will have more about this in the coming days. The letter below comes from a power supply that was recently returned to a customer.

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So if you bought anything BFG related (specially recently) you're now screwed if it dies.

Bridget · 08-17-2010, 06:39 AM

That's what you get for buying BFG.

moosh · 08-17-2010, 10:01 AM

Big Fucking Gun Tech

SizeableSSonic · 08-19-2010, 03:43 PM

Well, if my BFG 9600GT goes the way of the dodo, I'm in trouble.

**Elmo** · 08-20-2010, 09:36 AM

my mate got in and RMA'd his card just before they liquidated

like a week before

lucky him.

maximi · 08-22-2010, 11:46 PM

Quote:

Originally Posted by moosh

Big Fucking Gun Tech

08-17-2010, 10:01 AM	#3
moosh WhenNailGrenWillOut? Beta Tester Join Date: May 2009 Gametype: mp_prematch Affiliations: [:)] - Frag Happy, babe\| Posts Rated Helpful 29 Times	Big Fucking Gun Tech __________________ [[ ff_hotfudge - bhop_theonlyone ]] "As the the new year approaches I await for it like an case of explosive fecalomania otherwise know as diareha or the massive shits. I am gripping the sides of the toilet as my stomach produces the first hollow thud out of the anus of the year to come." DarkeN_HellspawN

08-19-2010, 03:43 PM	#4
SizeableSSonic Joystick Junkie D&A Member Join Date: Mar 2007 Location: I know where YOU live! Class/Position: Engineer or Sniper Gametype: CTF Posts Rated Helpful 0 Times	Well, if my BFG 9600GT goes the way of the dodo, I'm in trouble. __________________ I like chocolate milk.

08-20-2010, 09:36 AM	#5
Elmo Gets tickled by FF Fortress Forever Staff Join Date: Jun 2007 Location: UK Class/Position: Med Solly HW Gametype: Any/CTF Posts Rated Helpful 41 Times	my mate got in and RMA'd his card just before they liquidated like a week before lucky him. __________________ Support FF: Done: ff_monkey Done: ff_bases Done: ff_warpath Forever Doing: ff_medieval (beta#99999999)

08-17-2010, 06:39 AM	#2
Bridget Banned Join Date: Sep 2008 Class/Position: Soldier Gametype: AVD Affiliations: TALOS Posts Rated Helpful 5 Times	That's what you get for buying BFG.

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