08-17-2010, 05:14 AM
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#1
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Slayer of humans
D&A Member
Join Date: Sep 2007
Location: Mostly on earth though in some alt dimensions
Class/Position: I'm an Offensive Defensive person Gametype: Fortress Forever Affiliations: I'm a merc, only thing that talks is money Posts Rated Helpful 3 Times
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BFG Tech Sending Out RMA Denial Letters: Winding Down Business
http://www.hardwarecanucks.com/news/video/...nding-business/
Quote:
BFG Tech Sending Out RMA Denial Letters: Winding Down Business
Posted by SKYMTL— August 15th, 2010, 5:54 PM
BFG has officially begun sending out RMA denial letters to their warranty holders. Claim to be “running down business”.
It looks like BFG has finally received the final nail within its coffin and is officially “….winding down and liquidating its business” in their own words. Some of their customers who have recently sent in BFG video cards for RMA have begun receiving the following letter from BFG:
BFG Technologies Inc. is in the process of winding down and liquidating its business. Unfortunately, our major supplier would not support our business. As a result, we are returning your graphics card without being able to repair it. We apologize for the inconvenience.
It seems short and to the point but this will surely yank the short-hairs of people expecting a “lifetime warranty”. It goes to show you though that nothing ever lasts forever.
Ever since their original statement that they were moving out the the GPU business, customers have been experiencing extensive delays when RMAing cards to BFG but in many cases RMA requests were still being honored. Now it looks like cards are being actively RETURNED to customers UNREPAIRED as BFG just doesn’t have access to replacements or the components necessary to repair the cards.
We will have more about this in the coming days. The letter below comes from a power supply that was recently returned to a customer.
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So if you bought anything BFG related (specially recently) you're now screwed if it dies.
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