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Old 09-11-2016, 06:05 PM   #1
AfterShock
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Help track the v2.7 crash!

We're struggling to reliably reproduce the crash in 2.7, and the .dmp files aren't showing a callstack for us to use.

If anyone can help us try to reproduce it, that would be great. If you get a random crash, could you please give us details, such as:

What server were you on?
What map were you playing?
How many people were on the server?
What class were you playing?
What were you doing at the time?
Any other information that might be relevant? (People joining / leaving the server, you pressing the scoreboard button? Any kill assist related stuff going on?)

Also it would be very useful if you know if there were any pyros active at the time of the crash. It could be something to do with their networking or effects.

Thanks!

Last edited by AfterShock; 09-11-2016 at 08:10 PM.
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Old 09-13-2016, 08:11 PM   #2
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What server were you on? Bone Yard
What map were you playing? Shutdown2
How many people were on the server? 10
What class were you playing? Spy
What were you doing at the time? Stabbing
Any other information that might be relevant? (People joining / leaving the server, you pressing the scoreboard button? Any kill assist related stuff going on?) Kill assist - first thing i noticed is that player 'rwnd''s name would show up as 'unconnected' when he got an assist. He is the only player's name that I've seen do this.
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Old 09-13-2016, 08:56 PM   #3
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Quote:
Originally Posted by DFA1979 View Post
Any other information that might be relevant? (People joining / leaving the server, you pressing the scoreboard button? Any kill assist related stuff going on?) Kill assist - first thing i noticed is that player 'rwnd''s name would show up as 'unconnected' when he got an assist. He is the only player's name that I've seen do this.
This is likely due to a server/client version mismatch with the latest patch. See: http://forums.fortress-forever.com/s...29&postcount=4

We changed how the assister is sent over the network, so if the client is updated but the server isn't (or vice versa), the client will interpret the assister incorrectly. This is a known issue that shouldn't cause any problems except for weird names showing up as the assister in deathnotices. It should go away once all the servers get updated with the bugfix patch.
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Last edited by squeek.; 09-13-2016 at 08:57 PM.
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Old 09-16-2016, 07:39 PM   #4
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Any progress made? I I crash every 10 minutes or so.
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Old 09-16-2016, 11:29 PM   #5
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Originally Posted by DFA1979 View Post
Any progress made? I I crash every 10 minutes or so.
Could you check your Steam/dumps folder for files named something like assert_hl2.exe_<datetime>_1.dmp? If you have any from the past few days, could you upload them to a file sharing site and post the link here?

Other than that, have you noticed any commonalities about when you crash? When first joining a server? After playing for a while? Between map changes? When other people are connecting to the server?
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Old 09-17-2016, 12:10 AM   #6
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Quote:
Originally Posted by squeek. View Post
Could you check your Steam/dumps folder for files named something like assert_hl2.exe_<datetime>_1.dmp? If you have any from the past few days, could you upload them to a file sharing site and post the link here?

Other than that, have you noticed any commonalities about when you crash? When first joining a server? After playing for a while? Between map changes? When other people are connecting to the server?
I'll upload the files ASAP. I've crashed dozens of times and there are only a few dump files, not sure how that works.

I haven't noticed any particular pattern as far as the crashing goes, it seems to be random. Map changes or if I minimize the game = probably 50 percent chance of a crash.

Other than that I crash every 15 minutes or so without fail

Last edited by DFA1979; 09-17-2016 at 12:11 AM.
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Old 09-17-2016, 01:21 AM   #7
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I just now noticed that on every server since updating to 2.7, I'll randomly get lag where the game pauses and jerks for about a half second
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Old 09-17-2016, 10:38 PM   #8
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C:\Program Files (x86)\Steam\dumps

are these the dump files? There are only a few. I am still crashing (17'th of september) but the latest log file is from the 13'th.
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Old 09-18-2016, 12:19 AM   #9
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Crashes

What server were you on? Motos
What map were you playing? Shutdown2, openfire
How many people were on the server? 4-16
What class were you playing? spy,engy, several crashes on joining without FF already launched.
What were you doing at the time? Grabbing a nade bag with a door opening and a pyro running past (crash). Joining the game(crash). Various episodes of ping spiking, stuttering gameplay, usually but not always with multiple pyros playing.
Any other information that might be relevant? (People joining / leaving the server, you pressing the scoreboard button? Any kill assist related stuff going on?) HL2exe crashed multiple times when joining from Steam server list without game already running. Was able to join without problem if I started FF first.
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Old 09-19-2016, 03:14 AM   #10
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From the 2.7 release thread:

Quote:
Originally Posted by squeek. View Post
Pushed a client-only hotfix just now:

- Fixed client crash when a player disconnects while jetpacking (thanks to LiTE for tracking it down and Fruitcake for letting me know about it)

This should fix some of the crashing, but there might still be other crashes that still need to be fixed.
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