FF/TF2 Freezing when i try to join server

ive tried deleting firewall, putting in exceptions into the pos windows firewall, i dont know what else to do


my FF/tf2 both do the same thing, i join a game and it begins loading and makes it to retrieving server info and then the game freezes and goes not responding. i can join my own server, not not any other ones i have tried

please help me i want to play both games and i cant